As the name suggests, to be a success in the service industry, you must supply second-to-none customer service. Without it, your customers will quickly find a competitor who is willing to offer better service and often at a more expensive price. This is an industry where price can become secondary to the service. In many cases, customers are willing to pay more in order to get the “best.”
That is why the products in this section are critical to those in the service industry or hoping to enter the industry. They will give you the tools and resources needed to succeed in the services industry.