You may receive the error ‘Product Key is not valid!’, the error means that the key you have typed in is not valid, Please see the below common reasons for entering the key incorrectly.

  • The key is case sensitive make sure it matches the key in the email.
  • If you have pasted the key from the email make sure that you have not copied in a ‘space’.
  • Make sure you are using the ‘Product key’ and not the ‘Version Code’.


If you cannot find your product key please contact us.

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