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How to develop a marketing plan

Added by 9 years ago

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During a small business' formative stages, the marketing plan can easily be incorporated into the business plan, as the same basic information will need to be gathered and included in both. As the company grows and of...

How to find and keep customers

Added by 9 years ago

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Success in business is ultimately determined by the ability to win and then keep customers. Keeping customers means keeping them happy. To do this you must become knowledgeable about the product or service you sell. I...

How to find the business that is right for you

Added by 9 years ago

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Ready to dive in the entrepreneurial pool but unsure which direction to go? Follow these steps to help you decide what kind of business is for you. One of the scarier moments in an entrepreneur’s life occurs when h...

How to form a customer service strategy

Added by 9 years ago

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If you have ever wondered how small companies with limited resources and sales budgets compete against larger, more resource-rich firms, the first thing you should take a look at is how they service their customers. ...

How to get more out of your day

Added by 9 years ago

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Ever think that there just aren't enough hours in the day to get all your work done? Well, for most of us, that is unfortunately true but there are still some simple things you can do each day to help maximise your ti...

How to get rich quick

Added by 9 years ago

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A young man asked an old, rich man how he made his money. The old guy fingered his worsted wool vest and said, “Well, son, it was 1932. The depth of the Great Depression. I was down to my last five cents. “I inv...

How to handle orders and returns

Added by 9 years ago

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  Online customers will rarely have the opportunity to try before they buy. For businesses selling goods online this can mean a high level of returns or exchanges. This is the nature of the beast when it co...

How to handle staff resignations and terminations

Added by 9 years ago

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All businesses will, at some stage or other, have to deal with the issue of employee termination or resignation. This could be for a number of reasons from serious misconduct to poor performance. Here we look at how t...

How to hire the right person

Added by 9 years ago

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What to pay your staff Before you hire any staff, you will have to consider the cost to your business. Staff costs aren't just how much you pay a person, it's also items such as providing a safe working environment...

How to identify your online customers

Added by 9 years ago

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Although you already know your existing offline customers, you can never assume that your "new" online customers will have the same needs or wants as your traditional customer base. The online customer can be a cha...