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What customers do and don’t want

Added by 9 years ago

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It is difficult to say what customers want because they are all individuals, but what you can find out is what they expect. There is always a certain level of service a customer will expect. Their expectations are ...

What are your options in resolving a dispute?

Added by 9 years ago

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Unfortunately, there may come a time where a business dispute will arise. This can be a dispute with a customer or supplier, including contractual disputes through to problems with business associates, banks or even l...

What are your financing options?

Added by 9 years ago

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At some stage, it becomes necessary for most growing businesses to borrow money to maintain business objectives. The type of loan you take out will depend on your personal circumstances. However, there are several ...

What are the major risks to your business?

Added by 9 years ago

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The three main business risk categories are fire, crime and health and safety. Each of these categories comes with a myriad of associated risks. Using the information below, you should be able to create your own ac...

What are the different types of business costs?

Added by 9 years ago

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An accurate costing system can improve your business by identifying your most profitable products and services. By determining which revenue streams may be costing you more than the revenue generated, you can then ...

What are the common mistakes to avoid when starting a business?

Added by 9 years ago

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It is a good idea have at least one external mentor who you can turn to from time-to-time to get second opinions on your strategies and directions. This is particularly useful as they don't work in your business an...

What are online customer concerns?

Added by 9 years ago

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Security and privacy are at the top of the list when it comes to customer concerns about going online and using their credit cards. Of course, it is up to you to address these concerns. The way to do this is to know w...

Using your head to sell smarter, not harder

Added by 9 years ago

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Considering a sloppy approach to sales spells disaster for many small businesses, it is surprising just how many salespeople there are who lack the preparation and skills necessary to sell. Approaching customers wi...

Using your head to sell

Added by 9 years ago

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It’s not enough just to sell anymore. Now every potential client is looking for a few creative ideas to go with your sales pitch. Most of us don’t associate the word “creative” with “selling.” For some, “creative” ...

Using text & colour on the Web

Added by 9 years ago

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Regardless of who is designing your Web site, there are certain design considerations you need to know BEFORE your site is created, such as text and colour considerations. This will save you time and money in the l...