“What sank the titanic?…” the top of the iceberg or the bottom!”

“What sank the titanic?…” the top of the iceberg or the bottom!”

…asks Peter Hickey, President of the Institute of Business Advisors & CEO of MAUS. “What concerns me is that so many people are starting or building a Business Advisory but their seems to be a lack of training on the fundamentals of strategic metrics and Business Planning.
I want you to imagine a typical iceberg. At the top of the iceberg we have KPI’s (Key Performance Indicators” such as Sales, profit and Cash. All extremely important and determinants of success and failure – but these are what we called lagged KPI’s

MAUS Sample KPI
MAUS Iceberg Sample KPI

When you look at this picture above you can see that the areas below the waterline, drive the top level goals. The clear message that we send to Business Owners is that monitoring sales, profit and cash at the end of each month is the starting point of good business management…but you need to expand your monitoring to include non-financial KPI’s.

Two simple examples…
• Number of leads or web visitors is an indicator that future sales are likely to occur.
• 0r if we ensure that staff have weekly telephone script training sessions then this ensures that sales conversion rates remain high and the business continues to meet sales targets. In this case a KPI could be a monthly target of 4 (ie 4 sessions)

As a Business Advisor we strongly recommend that you encourage your clients to expand into a greater level of KPI’s. Below are some more examples of KPI’s. The Institute of Advisors is running a course on this on May 24th in Sydney as well as a Certified Business Advisor credential. Contact Chris Palmer sales@maus.com.au for more details.

Sample KPI’s

CUSTOMER
 Number of customers
 Market share
 Average value sale
 Customers lost (no. or %)
 Average time spent on customer rel’s
 Sales closed / sales contacts
 Satisfied customer Index
 Number customer service calls
 Customer loyalty Index
 Number of complaints
 Refunds
 Marketing expenses
 Average duration customer relat.
 Number customer visits

PEOPLE
 Employee suggest’s for improvements
 Employee suggestions implemented
 Patents pending
 Satisfied employee Index [research]
 Ratio new / established products
 Employee buy-in ($ or %)
 Marketing expense / customer
 Investment in devel’ment new markets

FINANCIAL
 Revenue
 Profit
 Cash
 Total assets
 Total assets / employee
 Revenues / total assets
 Revenues / employee
 Profits / total assets
 Return on capital employed
 Profit margin
 Return on investment
 Total costs
 Market value

SYSTEMS & PROCESSES
 Number of calls by accounts receivable, sales or customer service.
 Administrative expense / totals revenue
 On-time delivery
 Average lead time
 Lead time, product development
 “ “ , from order to delivery
 “ “ , suppliers
 “ “ , production
 Average time for decision-making
 Inventory turnover time
 Improvement in productivity

PEOPLE
 Employee suggest’s for improvements
 Employee suggestions implemented
 Patents pending
 Satisfied employee Index [research]
 Ratio new / established products
 Employee buy-in ($ or %)
 Marketing expense / customer
 Investment in devel’ment new markets

INNOVATION
 Revenue from new products
 Expense on R & D
 R & D expense / total expenditure
 IT development expense / IT tot. expense
 Hours, R & D (no. or %)
 Investment in training
 Investment in research (e.g., customer)

Coming Soon – Business & Strategic Planning will never be the same again!

In 3 weeks the business world will be changed forever when an Australian company will revolutionise how businesses conduct planning & strategic direction.

Social media has changed the way we communicate, A.I will change the way we learn, and MAUS will change the way businesses conduct their strategic planning.

The days of 70 page business plans are over! Our modern day business warriors need to be able to adapt plans and processes as quickly as the environment around them. All business owners know the value of planning and strategic direction, however our research indicates only 20% of businesses owners have an up-to-date business plan. Not anymore.

Imagine a dynamic, fluid business planning process with visuals and images that articulate the organisation’s strategic directions and makes business planning enjoyable!

That’s why we have launched the MasterPlan Lean – a spin-off of the multi-award winning MasterPlan that has been used by over 20,000 businesses Australia-wide. Our team of developers have re-shaped the whole business planning concept to produce an investor-ready slide deck that is guaranteed to have the WOW factor. Backed by a comprehensive set of financials, the MasterPlan Lean will bring your strategic direction to life.

With over 20 years’ experience in the industry, MAUS knows that business owners need something different to help in their strategic planning, MasterPlan Lean will help guide owners and managers through the steps to keep the plan on track, and the employees accountable.

MasterPlan Lean will be available December 10.

MAUS Exciting Updates and Announcements

Hi Everyone,

A bit of the WOW factor happening at the moment.

  1. Our conference…book now! We have confirmed David Staughton Australian famous circuit speaker and Mark Holton equally renowned on the circuit with accountants- as speakers. Sydney October 25th/26th
  2. This is an action-packed conference…we will be running a simulated business and competing against each other
  3. New product launch….lots to unveil!!!
  4. I GUARANTEE YOU WILL LEARN MORE FROM THIS CONFERENCE THAN ANY OTHER ONE DAY EVENT

LAST NIGHT WE MADE SOME UPDATES TO THE SOFTWARE

  1. KPI Dashboard….simplified interface.
  2. VCFO….Traffic lights now on home Page

    3. MILESTONES & PROJECTS…check it out this should be one of your number one client tools

MAUS is hiring – Sales and Marketing Coordinator. Apply Now 1300 300 586

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Great career path in marketing and/or sales! Suit marketing graduate or someone with retail experience looking to start a marketing career.

  • Exciting opportunity to work with a leading software publisher. IT is the fastest growing industry in the world!
  • Seeking enthusiastic, motivated Sales & Marketing Coordinator.
  • Northern Beaches area. Entrepreneurial role.
  • All marketing training provided. Suit someone just beginning a career.
  • You will be given the opportunity to get involved in all marketing and sales activities, including your own product to manage.
  • You will be given product management duties from day one and taught to think like an entrepreneur and take ownership.
  • Work with a positive and supportive team, predominately under 30 years old!

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Who we are:

MAUS Business Systems is an innovative Australian owned software company providing an award-winning range of technology and services to markets in Australia and around the world. We have been operating for over 25 years and are recognised as the global standard in our industry.

Located in Brookvale on the Northern Beaches….offering a great work-life balance, with facilities including a swimming pool and gym. www.maus.com.au

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Who we are looking for:

This is an entry-level role, perfect for an enthusiastic, motivated person that wants to be a part of a dynamic team and fast-paced environment. This role provides excellent career development with training in sales, social media, advertising, PR and strategic planning. We offer a choice of career pathways depending on your skills and expertise. You will be in a dual role of account management/sales and marketing.

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What you’ll do:

As a Sales & Marketing Coordinator @ MAUS you will work as part of a close-knit team and be responsible for:

  • Managing and defining the marketing strategy for all incoming leads
  • Supporting the marketing & sales team with marketing projects
  • Implementing and designing marketing campaigns to reach product group budgets
  • Following up all contacts and enquiries to MAUS
  • Product Management responsibilities including competitor analysis and increasing awareness of branding through SEO, advertisements, PR releases etc.

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To be successful in this role you will have:

  • Either hold a Certificate / Degree in Marketing or Business or want to start
  • 1 – 2 years of Sales / Marketing experience preferred but not compulsory
  • Strong written & verbal communication skills
  • The ability to multi-task in a fast-paced environment
  • Time management skills and be highly organised
  • Enthusiastic and eager to learn and develop skills
  • The ability to develop new ideas and be self-motivated with projects.

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Why MAUS?

At MAUS we value hard work and commitment, realising that it is our team that will help shape our future. Our team work in a fast paced environment and love being challenged. If this sounds like the right fit for you, send your resume and cover letter to admin@maus.com.au or if you have any questions give us a call on 02 9907 1669.

MAUS welcomes new ValueMax® Certified Advisors in Melbourne, VIC

Great day training our newest ValueMax® Certified Advisors in Melbourne!

MAUS launched its  ‘ValueMax®’ exit & succession planning course last week in Melbourne, VIC. Over 14 working professionals attended the course from various backgrounds who are all looking to learn more about how they can build a profitable exit & succession practice.

The course was being run by the CEO/Founder of MAUS, Peter Hickey who started his business with no capital from his bedroom, built a multi-national enterprise and then sold it to a multi-national

The course was extremely well received with average review rating from 8 to 10.
.
All attendees thoroughly benefited from the experience and are already looking forward to implementing the new strategies.

We look forward to seeing you at future MAUS events.

The MAUS Team

 

 

BECOME A VALUEMAX CERTIFIED® ADVISOR

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Suitable for accountants, business advisors, professional advisors, business coaches and new start advisors.

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Exit Planning is the fastest growing profitable niche for advisors, accountants, wealth planners and business coaches. As a ValueMax® Certified Advisor you’ll be educated in the entire exit & succession process, and then shown how to use and effectively leverage the MAUS software to build a profitable exit planning income stream.

Goals during the course:

  • THEORY: To provide an overview of the exit planning process and highlight the most important areas. Sample client diagnostics, tools and processes.
  • SOFTWARE: To provide a deep dive training into how to use the ValueMax software to generate assessments, action plans and create reports such as the One Page Exit Plan©
  • REVENUE & IMPLEMENTATION: How to leverage the credential and software to win new business.

WHO SHOULD TAKE UP THIS GREAT OPPORTUNITY

• Those wanting to tap into a 6000 billion dollar blue ocean opportunity.
• Those with a passion for helping others achieve their business goals.
• Those looking to retire from their career, but still have more to offer the business community.
• Those looking to become their own boss in an exciting and diverse industry.
• Those with the drive to establish a career in the business consulting industry.

 

WHY SHOULD I DO THE COURSE?

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Unparalleled experience – MAUS has 20 years of experience in business advisory lead generation, training, business models, methodologies and software.

Can you afford to ignore the secrets and lessons learnt by a company that has serviced over 60,000 customers and 10,000 business advisors worldwide?

learn how to win clients and build a profitable practice from practicing professionals earning 6 figures.

Walk away ready to approach your first client – Have the tips, secrets, structure and fire power to confidently approach your first client. Receive software, accredited framework, client handouts.

 

WHAT RECENT ATTENDEES ARE SAYING?

 

“I have been working as an Accountant advising SME’s for over 20 years. I have been searching for a program that brings everything together for us as Advisors to implement and execute with SME’s. [This program] does it for us”.

Mike Crowley, Mike Crowley & Assoc.

 

If you want to hear more about our upcoming courses don’t hesitate to call the team on 1300 300 586 or email sales@maus.com.au

[biginfobox color=”#1e73be” textcolor=”#ffffff” title=”Download Brochure” href=”https://www.maus.com.au/wp-content/uploads/2018/04/ValueMax_Certification-1.pdf” button_title=”Click Here”][/biginfobox]

Accountants & Bookkeepers now have a simple way to offer Advisory Services

That’s a wrap!!

Thank you to all that we met out at the fantastic
QuickBooks Connect event on Thursday!

It was great to meet with so many Accountants & Bookkeepers looking to offer business advisory services to their clients.

Trying to find a suitable solution can seem like a daunting task, however our aim at MAUS is to make transitioning to advisory services a simple and structured process.

With our experience and expertise, we have continued to produce multi award-winning products plus a range of technology and services to help Accountants & Bookkeepers achieve exceptional results.

 

 

Looking to grow your Advisory Services?

As shown at QB Connect, MAUS is at the forefront of providing simple solutions to Accountants, Advisors, Bookkeepers and Consultants to structure and automate your advisory services! We believe that offering Advisory services goes well beyond the numbers and that with correct systems behind you, providing excellent value to your clients has never been easier.

 

What can I achieve with MAUS?

As you may have seen at the event we have some great introductory offers available to those that we met with on Thursday. These offers are tailored for Accountants and Bookkeepers to ensure you can automate the below processes:

  • Win new clients with the MAUS Client Needs Analysis – Perfect opportunity for Accountants to offer a post-compliance audit of their clients business to try and transition traditional “compliance” clients to engaged advisory clients.
  • Produce a monthly one-page snapshot with MAUS KPI Dashboard – Keep your clients engaged and accountable month on month with the KPI Dashboard. Offering flexibility to measure your clients each month against financial and non-financial KPI’s will keep them engaged and accountable as you work towards longer-term goals.
  • Detailed financial analysis’ with the MAUS Virtual CFO – Feed in your clients’ data from XERO, QuickBooks, Excel or MYOB (Coming Soon) to produce detailed financial statements that allow you to identify any concerns or opportunities. Automatically identify your client’s break-even point and financial results with a full breakdown of ratios.

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MAUS launches ValueMax® Certified Advisor Course

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THE QUICKEST WAY TO GROW YOUR ADVISORY BUSINESS

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Suitable for accountants, business advisors, professional advisors, business coaches and new start advisors.

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Exit Planning is the fastest growing profitable niche for advisors, accountants, wealth planners and business coaches. As a ValueMax® Certified Advisor you’ll be educated in the entire exit & succession process, and then shown how to use and effectively leverage the MAUS software to build a profitable exit planning income stream.

Goals during the course:

  • THEORY: To provide an overview of the exit planning process and highlight the most important areas. Sample client diagnostics, tools and processes.
  • SOFTWARE: To provide a deep dive training into how to use the ValueMax software to generate assessments, action plans and create reports such as the One Page Exit Plan©
  • REVENUE & IMPLEMENTATION: How to leverage the credential and software to win new business.

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NEXT COURSE
Where – Level 2, Suite 209, 117 Old Pittwater Rd
Brookvale NSW 2100
When – Wednesday May 23rd 2018
Time – 8:30 sign in for 9-3pm course.

Where – Queensland, Australia
When – Friday May 4th 2018
Time – 8:30 sign in for 9-3pm course.

Where – Melbourne, Australia
When – Thursday May 31st 2018
Time – 8:30 sign in for 9-3pm course.

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WHO SHOULD TAKE UP THIS GREAT OPPORTUNITY

• Those wanting to tap into a 6000 billion dollar blue ocean opportunity.
• Those with a passion for helping others achieve their business goals.
• Those looking to retire from their career, but still have more to offer the business community.
• Those looking to become their own boss in an exciting and diverse industry.
• Those with the drive to establish a career in the business consulting industry.

 

WHY SHOULD I DO THE COURSE?

BusinessPeople[divider style=”single” border=”small” color=”#ffffff”]

Unparalleled experience – MAUS has 20 years of experience in business advisory lead generation, training, business models, methodologies and software.

Can you afford to ignore the secrets and lessons learnt by a company that has serviced over 60,000 customers and 10,000 business advisors worldwide?

learn how to win clients and build a profitable practice from practicing professionals earning 6 figures.

Walk away ready to approach your first client – Have the tips, secrets, structure and fire power to confidently approach your first client. Receive software, accredited framework, client handouts.

 

WHAT RECENT ATTENDEES ARE SAYING?

 

“I have been working as an Accountant advising SME’s for over 20 years. I have been searching for a program that brings everything together for us as Advisors to implement and execute with SME’s. [This program] does it for us”.

Mike Crowley, Mike Crowley & Assoc.

 

ValueMax Certification Course

Early Bird Special $499 (RRP $699)

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Sydney businesses love ‘Your Business Success’ Group Coaching Course!

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The journey starts here…

MAUS launched its first ‘Your Business Success’ group coaching course today in Sydney, NSW. Over 14 working professionals attended the course from various backgrounds who are all looking to learn more about how they can build a more profitable and systemised business.

The course was being run by the CEO/Founder of MAUS, Peter Hickey who started his business with no capital from his bedroom, built a multi-national enterprise and then sold it to a multi-national.

Month one of the course was extremely well received with average review rating from 8 to 10.

All attendees thoroughly benefited from the experience and are already looking forward to implementing the new strategies from month one’s curriculum.

We look forwarded to seeing the attendees again in May for month two of the course.

The MAUS Team

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Learn how to build a high performance business

Do you feel like your business should be performing better? Do you feel like you are working harder than everyone else? Are you unsure where you are going and how to get there? Are your staff in need of motivation?

Join our “Your Business Success” Group Coaching Course and get re-inspired and invigorated. The course involves meeting once a month with the business owner and one of your employees and working a simple blueprint to improve your business over the 12 month program.
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Watch the below video to get a flavour of the course:
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You will walk away with a more profitable, systemised and automated business where your employees will be driving the business to the next level.

This powerful “YourBusinessSuccess” Group Coaching Program provides you with a “step by step” process to build your business to a new level of success. Includes a “How to” workbook outlining the simple steps, access to advisors, advice from 84 top entrepreneurs on videos, resources, diagnostics, software & more.

Each month we meet for a live 3 hour session. We review your successes, obstacles and talk about the next level of improvement in your business. You are then given the tools, software and templates to introduce into your business over the next 30 days.

You will also receive the entire range of SME Business Software free as part of the course.

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Now signing next intake…
April intake has limited spots

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There are many problems that we see all too often affecting the majority of businesses. The good news is that many of these can be addressed with very little time and cost invested. Get ahead of the game and get your business off to the best start for 2017. Courses running in most states….. ask about our early bird offers.

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Call 1300 300 583 for a complete more information pack