7 Reasons to Become ISO Compliant in 2021

No doubt 2020 has caused all businesses to re-think their current processes and how they conduct work.

Even in the face of new challenges businesses face coming out of a difficult year, management systems remain a priority for those wanting to maintain healthy performance, especially in regards to compliance.

1. A focus on cost efficiencies

The economic downturn caused by the pandemic has highlighted the need for cost-effective quality assurance processes.

Non-conformances can cause a headache for most businesses and a strong quality management system will save your business time and money by avoiding NCR’s in the first place.

2. The importance of agility and adaptability

The pandemic has proven that businesses need to be prepared for the unexpected. Businesses stand a better chance of maintaining their QM obligations through a crisis when the appropriate adaptability contingencies are in place.

3. Global risk analysis and management

Risk management is a new priority for some businesses, however it’s one that can’t be overlooked. Businesses need to have an in-depth set of policies and procedures that will allow businesses to to identify any threats and counteract them.

4. Ensuring sufficient resources

Ensuring sufficient resources for effective quality management will also help reduce costs. It’s important not to let staff or technological shortcomings affect your businesses’ ability to meet the quality standards that are expected

5. Increase in revenue

All customers desire quality! Research shows companies make on average 7% more than companies not certified. Furthermore, 85% of companies with ISO 9001 certifications experience greater demand for their offerings

6. Streamlined and smoother operations

Companies that are ISO certified have a more structured approach to ISO management will easily be able to identify issues promptly and create and assign corrective actions for continual improvement.

Implementing a structured HSEQ Management System will help automate these processes to make sure everyone is on the same page.

7. Meet requirements for Government contracts

Government contracts can be lucrative for businesses. Unfortunately obtaining these contracts can often require hours of unforeseen obstacles. If you are ISO certified, this makes the whole process a lot more easier. Many government contracts will note that ISO certification is a pre-requisite for application

Learn how the MAUS tools can help

MAUS offers three complete off the shelf systems to help you on your journey towards ISO compliance – all documents are 100% editable and your company name already gets populated throughout the whole document.

PRIVACY :Your details will never be sold, rented, or otherwise released to athird party. You can unsubscribe at any time

MAUS welcomes 4 new consultants to the MAUS Accredited Partner Program

“We are very proud to announce the addition of 4 new MAUS Accredited Partners servicing Australia, New Zealand and the United States. These new advisors have completed the MAUS accreditation training, providing them with best practice methodologies and processes to offer business advice, helping the small to medium businesses industry. We are excited to work with these new Accredited Partners as they continue to build their practices.”

Peter Hickey, MAUS CEO & Founder

Having just completed our December training we would like to welcome Darren Cherry of FocusCFO, Michael Balstad of Harvest Transition Solutions, Michael Collins of Spearhead Coaching Services and Stephane Lemenager of SL Business Solutions to the MAUS Partner Network!

Our offer to consultants, accountants, financial advisors and anyone wanting to startup a new consultancy

Are you passionate about helping business owners achieve success? Do you want someone to provide you with hand holding, step by step instructions and mentoring?

The MAUS Accredited Partner Program provides you with all the tips, secrets and best practices that we have learnt over the last 20 years to help you build a successful practice. Don’t reinvent the wheel! Learn how to become a highly successful business consultant/coach just like our most recent graduates through the MAUS accredited training program.

Learn how to:

  • Attract new clients using state of the art marketing and lead generation tools
  • Justify your fees by adding value to your clients with resources costing millions of dollars to develop
  • Grow your business by turbo charging your first few months with training, confidence building and proven client acquisition models
  • Implement best of breed client methodologies
  • Learn how to leverage the award winning MAUS Hub platform to structure and automate each step of the client engagement

If you want to set up a new business consultancy or coaching practice or add an advisory arm to your existing accounting/bookkeeping practice then this is the fastest, easiest and most profitable way to fast-track your journey. The MAUS Accredited Partner Program is designed for people who want an all inclusive program providing not just software, but also mentoring, training, marketing & lead gen resources, diagnostics, and the credibility of being a member of an international network of advisors and consultants.

We offer more than franchises while not taking royalties, commissions or restricting your geographical footprint. Are you passionate about helping business owners achieve success? Are you looking for a complete solution to help to start or grow your consultancy business? If you are serious about this then the MAUS Accredited Partner Program is the perfect solution to help you become a successful business consultant/advisor. 

Find out more about the MAUS Accredited Partner Program here

The Benefits of ISO 27001 and Why Businesses Should Implement It

MAUS Information security systems

The Benefits of ISO 27001 and why businesses should implement it:

Most, if not all, businesses should have some form of protocols and controls to manage information and data. These processes are vital for customers to be confident that the information they give will be protected. However, the effectiveness of these processes is determined by how well the controls are organised and monitored.

The ISO/IEC 27001:2013 formally specifies a management system to bring information and data under management control. Businesses who claim they have adopted these standards and processes can be audited and formally certified to communicate that they are compliant with that standard.

The standard outlines that management:

  • Regularly examines the organisations information security risks, threats, vulnerabilities and impacts.
  • Design and implement controls or other forms of risk treatment to address the risks previously identified
  • Adopting a management process to ensure that the controls continue to meet the security needs on an on-going basis

So why should a business look at implementing a 27001-compliant system? The benefits can be found from both a commercial and internal perspective:

  1. Demonstrate clear commitment to Information Security management to third parties and stakeholders: While tendering to third parties, they may require you comply with ISO 27001, proving them the confidence that the information and data they provide to you would be adequately protected.
  2. Improve internal efficiencies and reduces risk of external threats: Many business are becoming more susceptible to external threats and hacks. By implementing a system compliant to ISO 27001, you would have the relevant processes and reviews in place the help mitigate that risk.

Whether you are looking at protecting your sensitive company information, or identifying new growth opportunities, the ISO 27001 is a great framework to implement to ensure the protection of information and data.

MAUS Business Systems offers a complete, off-the-shelf ISO 27001-compliant system, perfect for any business looking to work towards compliance.

You can contact the MAUS team via sales@maus.com.au or calling 02 9907 1669.

Linking to XERO Frequently Asked Questions

Q1: I’ve imported my data but the graphs look empty!
A: Once you’ve finished importing your data, it is important to make sure that you have correctly setup your mapping. To make sure your mapping is correct:

Q2: What is mapping data?
A: Data Mapping is a process of creating a map between two data models. It allows you to create a logical link between each of your KPIs or financial balance sheet items, for example linking your Revenue within Xero to the Revenue field within Virtual CFO Pro.

Q3: Do I have to import data monthly?
A: Yes, you will need to import your new month’s data each month.

Q4: What does my Z-score mean?
A: The Z-Score was first published by Edward I. Altman (Leonard N. Stern School of Business at New York University) in 1968. Dr Altman researched companies that had gone bankrupt and then tried to develop a formula that would predict if a company was likely to become insolvent. The resultant formula uses a combination of a number of ratios, then weights and combines them into one score.
This has been widely used by professional analysts and has proven to be an excellent indicator.
Note that this should be used as an indicator that further analysis should be done on a company rather than a definite predictor that there is a problem. For instance, companies that have written off assets would appear to have a low score on this scale but be fundamentally sound.
There are two types of Z Scores depending on whether the business is a manufacturing type or non-manufacturing type. The reason being that different types of businesses have different asset turnover rates.
For reference to your score:
For Private Firms:
Z’ > 2.9 -“Safe” Zone
1.23 < Z’ < 2.9 -“Grey” Zone
Z’ < 1.23 -“Distress” Zone For Non-Manufacturing & Emerging Markets Z > 2.6 -“Safe” Zone
1.1 < Z < 2.6 -“Grey” Zone
Z < 1.1 -“Distress” Zone

Q5: How does this link to my KPI Dashboard module?
Once imported and mapped your data is automatically link to the Financial Statement scorecard in the KPI Dashboard.

Q6: What is the what if analysis?
You can use the what if analysis to see what impact small percentage changes can have to your revenue, profit and cash flow. It can be effective in helping stimulate brainstorming sessions to devise possible strategies that could help achieve the what if outcomes.

To download a copy of the linking to xero user manual please click the pdf below.


Exit & Succession – The Next Economic Bubble

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Have you ever encountered a client who is planning to sell their business? Or do you have clients asking for ad-hok advisory services? You would be a rare case if you answered ‘no’ to each of these questions! It is due to questions such as these that Accountants and Advisors are needing to diversify the services they are providing to their clients to ensure they remain competitive in the market.

The good news is, diversity means opportunity! And for Accountants and Advisors, there is a fantastic way to tap into an up and coming ‘Blue Ocean’ or potential industry whilst leveraging the vast experience you already possess. And this is called Exit Planning.


Over the next 10 years, 75% of business owners will be knocking on your door needing an exit plan.

Consider that there are over 2 million business in Australia, with a combined worth of approximately $1.5 Trillion. Throw into the mix that that nearly 50% of these businesses are owned by Baby Boomers. At an average of 61, you will begin to be inundated with one common question; ‘how do I maximise my personal wealth, given so much of it is tied up in my business?’

Position yourself now to benefit from the greatest transfer of wealth in history, worth approximately $600 billion in Australia alone.


Exit planning is the process of maximising business and personal wealth for your clients.

What must be stressed here is Exit & Succession planning is in every sense a process, not an event! Exit planning is the conscious effort to maximise the business value, while enabling the conversion of the business ownership into personal financial freedom and peace of mind.

“I don’t want to sell my business?” is a common misconception made by business owners when speaking with them about Exit & Succession. Exit planning is not just about selling! It includes not only maximising the business value, but managing personal financial issues such as tax planning and estate planning.

As Accountants and Advisors you are already in a great position! You have developed a client base in which you are a trusted advisor who already manages and handles client’s personal financial issues. – What a great way to expand your services and shift your engagement with them as they look to transition out of their businesses in the future.


Take your fist steps and gain an overview so you can discuss the topic with your clients

To ensure you are at the forefront of this opportunity and capture your own slice of the market, there is an internationally recognised introductory training that takes place over the course of a single day. Obtain a certificate in Exit Planning, hosted by MAUS Business Systems and endorsed by the Exit Planning Institute, an internationally renowned organisation at the forefront of Exit & Succession training. Contact MAUS on (02) 9907 1669 or email Graham Martin to proceed. Alternatively visit http://www.maus.com.au/certificate-exit-planning-one-day-course/ for more information.

MAUS Introduces the One Day Certificate Course in Exit Planning

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MAUS is pleased to announce our new partnership with the Exit Planning Institute, a leading organisation and trendsetter in the field of exit planning across the globe. This partnership means that for the first time ever MAUS is able to offer the Exit Planning Institute’s award winning training courses right here in Australia.

Learn how to engage your clients with this $600 Billion dollar ‘blue ocean’ opportunity. The Certificate in Exit Planning One Day Program was developed by nationally recognised experts who serve as faculty members for the Exit Planning Institute’s Certified Exit Planning Advisor (CEPA) Program.The one day program was designed to take professional advisors, as well as sales and marketing professionals and colleagues of existing CEPA’s, through a one day course that gave an overview of the overall Value Acceleration Methodology and provided some insight into the CEPA Program itself.

The program takes the attendee through six modules which concentrate on the core elements of the Value Acceleration Methodology and the organizing principle of the methodology called Master Planning. Master Planning has three critical components referred to as the “three legs of the stool”
      [icon icon=”check-square-o” color=”#0079c2″]Maximising Business Value
      [icon icon=”check-square-o” color=”#0079c2″]Personal Financial Planning
      [icon icon=”check-square-o” color=”#0079c2″]Life After Business Planning.

Participants will also learn to describe deliverables at each of the three major gates of the methodology and understand how the exit planner and the “triggering event” creates action and generates business opportunity and deal flow for other professional advisors while significantly improving value and probability of a successful transaction.

One Day Course Details

  • Where – Sydney NSW – Brookvale, the lifestyle building (117 Old Pittwater Road)
  • When – 29th July 2016
  • Time – 8:30am sign in for a 9am-5pm course.

To take advantage of this great opportunity simply call Graham Martin at MAUS Business Systems on (02) 9907-1669

MAUS announces today the expansion of the international consulting group and adds another 5 consulting partners.

MAUS a SME software publishing and consultancy group continues to build and grow MAUS throughout Australia and around the world.

“We are very proud to announce the successful addition to our ranks of 5 highly capable business advisors that will service the Western Australian, Queensland, NSW and Canberra markets”  says Peter Hickey, the CEO and founder of MAUS. “These new advisors that have just completed training will offer business advice and help small to medium sized businesses. Our tools and training are designed to help business advisors, accountants and financial advisors around the world to build a successful practice based on our methodologies which have been implemented in over 60,000 businesses around the world.”

Having just completed our May training we would like to welcome Jonathan Lucas, Vic Ernst, Simone Mills, Kenneth Andersen and Michael Altenburger to the MAUS Network!

Our offer to consultants, accountants, financial advisors and anyone wanting to startup a new consultancy

Are you passionate about helping business owners achieve success? Do you want someone to provide you with hand holding, step by step instructions and mentoring? If you want to have one of the most respected brands in this area work with you and provide you with all the tips, secrets and best practices that we have learnt over the last 20 years. Don’t re-invent the wheel! Learn how to become a highly successful business consultant / coach just like our most recent graduates through the MAUS accredited training program.

Learn how to:

– Attract new clients using state of the art marketing and lead generation tools

– Justify your fees by adding value to your clients with resources costing millions of dollars to develop

– Grow your business by turbo charging your first few months with training, confidence building and proven client acquisition models

– Implement best of breed client methodologies

For more information about future training and the accredited partner program, visit the website at www.maus.com.au or send a quick email to request a free more information pack to sales@maus.com.au

6 important questions all start-up companies should consider when developing a business model

Is the Market Saturated?

Sometimes a company may try to reach customers who don’t need more of a certain product. When customers are satisfied with what they have, they have no incentive to purchase more, and the market is therefore considered saturated. If this is the case, it will be hard to win over a customer base that already have invested in the product or service.

Is there too Much Competition?

If a market is competitive, a company must work harder, and spend harder, to gain market share. In fact, established competitors are likely to be very powerful and resourceful and can easily drive new companies out of business. For example, major retailers like Woolworths in Australia, and Walmart in the United States have been blamed for the failure of many smaller businesses that simply could not compete.

Are there Barriers to Entry?

Some industries are difficult to get into. This could be because legal requirements (such as environmental, Health & Safety or other legislative requirements) are prohibitive or because start-up costs are high. This can make the process of entry too resource intensive and may even cause failure before the start up gets off the ground.

Is The Idea a Bad Idea?

Many entrepreneurs think they have the next big idea. They believe their product will be a huge success the moment it hits the market.  This can be bias thinking, and reduce the amount of time spent completing careful research into the target market, or cutting corners on the quality of the product or service.

Is the Idea Too Difficult to Implement?

Some businesses can be too optimistic about what it takes to get off the ground. Is the product or service too complex to the target market, or too complex to design, deliver or assemble?

Is Your Business Technology Outdated?

Businesses must understand the importance of technology to their business. State-of-the-art computer or manufacturing systems may streamline a competitor’s business and save them millions of dollars. But a business that tries to compete with outdated technology is unlikely to hold a competitive advantage, or they’re unlikely to hold one for long.

Significant changes to the ISO 9001 standards! What you should know…

A new version of the ISO standard has just been launched, replacing the previous version (ISO 9001:2008)

What is ISO 9001?

ISO 9001 is a standardised framework that sets out the requirements for a quality management system. It enables businesses and organisations to be more organised, efficient and customer satisfaction focused.

Why has the global ISO standard been reviewed and revised?

The world has changed and with ever changing business environments, organisatsions today are very different from decades ago. To ensure the ISO standard remain relevant in the marketplace, it is reviewed every five years and revised if needed to incorporate this new evolution of change.

What are the major differences between the old and new standard?

The main difference to the new standard is the new structure and an increased focus on risk based thinking. It now follows the same overall structure as other ISO management system standards. This brings a common framework to all management system standards which helps to maintain consistency, alignment, and common language across all standards.

What are the benefits of the new ISO version?

Main changes to the standard are as follows:

  • A much larger emphasis on business leadership towards achieving goals and objectives.
  • Addresses business risk and opportunities using more of a structured framework.
  • Simplified language, and structure of application and terms for organisations using multiple management systems for WHS, QA & Environmental.
  • Communication and awareness
  • Fewer prescriptive requirements, more accessible for service/knowledge based organisations.

I am currently using the old ISO standard. What should I do?

Don’t let your business get left behind! It is highly recommended that you update your quality management system to the new ISO standard as soon as possible so you can stay current with the needs of today’s changing business world.

With every organisation being unique its own way, its important you take the necessary steps to fine-tune your management system to fit the new standard.

I am certified to the ISO 9001:2008 standard. What should I do?

If you are like many businesses who wish to maintain your ISO 9001 certification status, it is advised you upgrade your existing quality management system to the new version of the standard and pursue certification to it. Organisations have a three-year transitional period from the date of the official publication (September 2015) to move to the new standard.

[biginfobox color=”#1e73be” textcolor=”#ffffff” title=”Looking to upgrade to the new ISO 9001 standard? ” href=”http://www.maus.com.au/product/quality-assurance-software/” button_title=”Click Here”]Simple, affordable and an easy way to upgrade your quality management system to the new ISO standard[/biginfobox]

Three Simple Ways You Can Use Google Ad-Words To Improve Your Lead Generation

Three Simple Ways You Can Use Google Ad-Words To Improve Your Lead Generation.


Google Ad-Words is very well known for its traditional method of targeting a potential customer while they are browsing on Google. It uses advertisements for specific brands, based on predetermined key word searches or search history, but it actually goes far deeper than the most commonly known pay per click (PPC) method of Google Advertising.

Google has a whole suite of advertising tools and analytical products to help get your brand to your consumer. Below are three relatively unknown features that Google Ad-Words provides business which can help any business to instantly increase their inbound leads.

Google Ad-Words

Gmail & YouTube Advertising:

Gmail ads use an algorithm based on an individuals’ Google account activity and the type of emails an individual receives in their inbox. This means that if one of your competitors has emailed the potential lead and your keywords are a similar match to the wording in the email from your competitor, an ad for your product will appear in the promotions tab of the users Gmail account.

YouTube, like Gmail ads is another relatively unknown method of advertising with Google. YouTube uses a system called TrueView ads, which allows you to target your customers while they are consuming videos on, or hosted by the popular streaming giant. This allows you to promote your brand or product in a completely different medium and only pay for what people actually watch and engage with. What this means is, if someone opts to skip your ad you don’t get charged for the impression or a view. YouTube also uses a different algorithm to target content to your potential leads, by targeting users based on a combination or pre-set demographic information as well as taking into account a user’s browsing habits.


Call-Only Campaigns

At the beginning of 2015 Google introduced Call-Only Campaigns. Call-Only campaigns work similarly to traditional PPC campaigns, the major difference being that rather than encouraging people to click on your ad to visit your website, visitors will be prompted to call your business instead.



Call-Only Campaigns
This is how a Call-Only Campaign Advertisement would be displayed on Google

Using a call only campaign gives you the potential to immediately convert hot prospects, and capture all of the inbound leads immediately while they are still a hot prospect. Call-Only Advertising also gives you the ability to services a potential customers’ questions and needs more personally and specifically rather than leading them to a non-specific landing page.


Remarketing lists for search ads

Remarketing Lists, referred to as RLSAs allow business to target people who have already visited their website through tracked cookies that were stored in their web browser from a previous visit to your site. These ads will be displayed the same as traditional Ad-Words, but are targeted in a far more effective way.

This is beneficial for business as it works out a far more cost effective method of advertising, and engages with customers who have already shown some interest in your product at one point in time, meaning they are not only going to be a warmer lead then someone seeing your brand or product for the first time, but they are more likely to convert when they see that your product is continually showing up in their search results.
1. https://support.google.com/adwords/answer/2701222?hl=en-AU
2. http://adwords.blogspot.com.au/2015/02/charge-up-your-phones-with-call-only.html
3. http://adwords.blogspot.com.au/