1. Navigate to where the program is installed using File Explorer. (Found in the start menu, database file location should be “C:\stockmarketplus” should you prefer

If StockMarket Plus is functioning as expected: Save attached stock.db file into a secure location (to ensure that you have a backup moving forward) Open

1. Locate “Seach Windows” prompt in the taskbar 2. Type in “Stock.db” to show current files with the same title 3. You can then “right

1. Open StockMarket Plus 2. Locate the “Options” prompt within the “Tools” tab: 3. Selecting the “Options” Prompt will open the below set of options.

In order to 2 databases to Stockmarket Plus, you will first need to apply one to Stockmarket plus via the file explorer: Save Stock.db to

Should a merger have occurred, or a company amend its stock listing, you may need to change it within Stockmarket Plus. You can do this

This message relates to User Account Control and is a message that users will receive when opening our software. It is a notification system that

Should you notice your stock’s price not update after utilizing the data downloader, via either the “Refresh” Prompt or accessing the downloader via “Maintanince” ->

If an antivirus product has blocked or is suspected of blocking our software: Get the client to turn off the antivirus before trying to install/use

If the client receives a crash or issue when attempting to download, then this generally relates to a firewall or antivirus blocking the software from

If a StockMarket Plus’ reports are coming out in a strange format, having blank pages, or cutting of part of the report, it is likely

Driver Tuner is a piggyback/scamware product that adds itself to WinZip installations. Sometimes when clients try to install our software, generally StockMarket Plus Driver Tuner

If entering income and the imputation credit has stopped automatically calculating: Click on Tools. Click on Options. Click on the System Tab. Change the Company

1. Navigate to where the program is installed using File Explorer. (Found in the start menu, file location should be “C:\stockmarketplus”)

If you receive a Runtime 70 error when trying to open StockMarket Plus there are a few potential causes. The message will generally display as:

A 429 error can be quite complicated, and generally means that one of the installation files (often the .exe file) have been blocked by the

A database not found error can be caused by two possible issues: There is no stock.db file located in the standard location (install folder) or

This appears when your portfolio is set to Margin Lending by accident, however the entries are standard security ones which causes the issue. Resolution: Open

If you receive an SQL Error referring to stock.log which is preventing you from using StockMarket Plus it generally means that a process didn’t correctly

If this is related to the price stored in the Price History window but not displayed correctly in Portfolio holding, this is most probably due

1. Go to Admin – > Settings -> User Maintenance to locate the below screen 2. Press the “Edit Tree View” prompt on the right.

2 ways to input the job descriptions, depending on what your clients needs may be. Document manager: Should your client simply be looking to store

Click on Maintenance > Stock Price History Type your stock code into the View area – see A in the screenshot Click on the Add

Click on Maintenance > Stock Price History. Click the Portfolio Radio Button. Here you can choose all portfolios or a specific one. Click the Add

1. Access cash account menu. 2. Select the “Add” prompt (Also available via right clicking within the cash account screen.   3. This will create

1. We would suggest assessing the “uninstall a program” option in “control panel” on your PC (the method for this can vary from operating system

1. Utilize the email you will receive after your purchase to download the setup file 2. Uninstall any previous version of Stockmarket Plus you may

1. You should be able to perform this transaction via first utilizing the Stock Split action to provide the ratio change and possible change of

Q1: I’ve imported my data but the graphs look empty! A: Once you’ve finished importing your data, it is important to make sure that you

If your new logo has not updated and you still see the old one when loading MAUS Dashboard pages, it is likely a browser caching

If you receive a return of capital on your shares and need to enter it into StockMarket Plus, please follow the below instructions. Right click

If you are using StockMarket Plus and the built in DATA Downloader and have Hybrid/International Shares which have 5 digit codes, you may need to

To all StockMarket Plus Clients As of July 31st 2015 the MAUS Downloader service came to an end. If you were using this service through

MasterPlan Financials Cloud Module Error: Sections are not editable. This issue effects Internet Explorer Version 11: If you encounter an issue using Internet Explorer within

Trial/Evaluation version being shown after full version is installed. If you have installed a new full version of any of the following MAUS products and

You may receive the error ‘The program can’t start because PBVM120.dll is missing from your computer. Try reinstalling the program to fix this problem.’ The

You may receive the error ‘The registration seems to have been tampered with.’ The error can occur for a few reasons the most common reasons

You may receive the error ‘Database created with different version of the software‘ when restoring a database into Stockmarket Plus. The error means that you

If you are presented with the error message ‘Failed to decrypt NPsettings_.ini Program will be closed’, The problem is that during installation an essential program

You may receive the error ‘Product Key is not valid!’, the error means that the key you have typed in is not valid, Please see

You may receive the error ‘Not connect to the internet!’, the error means that you are not connected to the internet or that your servers

You may receive the error ‘Failed to activate!’, the error means that you are not connected to the internet or that your servers firewall is

Your price as at date may be set to the year 2020 this is an issue in the price structure of the database during a

The below instructions detail how to create your own resources in Quality Assurance. Create a new .rtf file (rich text format). Open a new Word

If you are exporting more than one group or user the different users/groups will automatically be exported to the tabs (sheets) at the bottom of

Depending on your version of Microsoft Office you may receive the error ‘Microsoft Compatibility Checker’ when saving an exported excel sheet. The issue is the

In the Manage Groups section, before adding KPI’s to groups permissions for the users must be setup. To setup user permission click on Admin >

This is not an error. This is a function of Performance of Review. If you receive this message in Performance Review, you have incorrectly set

You may receive the error message ‘user id already exists’ when trying to add an employee. The error message means that the employee that you

If you have reached your maximum amount of managers without having setup up your managers yet, this is because the system assigns employees with manager

You may receive the error message ‘Error Database writing’ when backing up your database file. Please follow the below instructions to fix the issue. Change

If you have forgotten your password for your admin logon you should do two things: 1. You may have a manager who has been allocated

If you create a new review form in the Performance Review Forms Designer you will then need to assign it to your employees. You will

You may receive the error ‘ActiveX Cannot Create Object’, the error is related to your internet security blocking the software. Please follow the below instructions

MAUS Performance Review Enteprise Gold users who have purchased additional manager licenses need to contact the MAUS sales team to obtain an unlock code. There

If you receive the error ‘Cannot connect to internet’ when downloading price data it means that there is an administrative issue in Windows. To fix

If you receive the error message ‘Data Access error cannot connect to vista Registry’ it means that you do not have a subscription to the

If you receive the error ‘the ‘Microsoft.Jet.OLEDB.4.0′ provider is not registered on the local machine’ it means that you do not have .NET Framework 2.0

If you receive the error message ‘Error 1904’  it means that a version of the software is already installed on your computer such as the

If you are presented with the error message ‘Product title or edition information has not been set’, this is a known issue. The problem is

To modify a Portfolio in Stockmarket Plus… Click on ‘File’ then ‘Portfolio’. Click on the ‘Edit’ button located to the right of your portfolio name

To add Property in Stockmarket Plus… Click on maintenance > Security (Ctrl+Shift+s). Select Property from the security type drop down menu. Click on Action >