How to Locate your Database file (stock.db)
1. Navigate to where the program is installed using File Explorer. (Found in the start menu, database file location should be “C:\stockmarketplus” should you prefer
Software Knowledge Base
How can we help you? Use the search bar or browse the topics below:
StockMarket Plus Support
How to Replace (Restore) Database file (stock.db)
If StockMarket Plus is functioning as expected: Save attached stock.db file into a secure location (to ensure that you have a backup moving forward) Open
How to Locate an alternate/moved stock.db file
1. Locate “Seach Windows” prompt in the taskbar 2. Type in “Stock.db” to show current files with the same title 3. You can then “right
How to Activate your Data Downloader service
Open Stockmarket Plus Locate “Settings” within “Home” in the “Apps” bar. Selecting the “Settings” Prompt will open the below set of options. You will want
How to Enable Multi-database feature
In order to 2 databases to Stockmarket Plus, you will first need to apply one to Stockmarket plus via the file explorer: Save Stock.db to
How to amend Stock Code
Should a merger have occurred, or a company amend its stock listing, you may need to change it within Stockmarket Plus. You can do this
“Do you wish to allow?” Prompt
This message relates to User Account Control and is a message that users will receive when opening our software. It is a notification system that
Why has my stock price not updated after utilizing the data downloader?
Should you notice your stock’s price not update after utilizing the data downloader, via either the “Refresh” Prompt or accessing the downloader via “Maintanince” ->
Antivirus Product has blocked install/software from running
If an antivirus product has blocked or is suspected of blocking our software: Get the client to turn off the antivirus before trying to install/use
Stockmarket Plus crashes when trying to perform price download
If the client receives a crash or issue when attempting to download, then this generally relates to a firewall or antivirus blocking the software from
Printing cuts off part of the screen, format incorrect etc
If a StockMarket Plus’ reports are coming out in a strange format, having blank pages, or cutting of part of the report, it is likely
Driver Tuner/Other “piggy back” applications
Driver Tuner is a piggyback/scamware product that adds itself to WinZip installations. Sometimes when clients try to install our software, generally StockMarket Plus Driver Tuner
MAUS Compliance Software (Policies Software & HSEQ Management System)
Audit Builder
Audit Builder – Completing an audit/inspection
All inspections can be completed via the Audits & Inspections item in the register list This will show you a list view of all Submitted
Audit Builder – Adding a numeric answer
Insert the Question, Score and Notes required for the question Choose the range (min and max values) that the response needs to fall in. –
Audit Builder – Adding a Slider Question
Insert the Question, Score and Notes required for the question Choose the Minimum and Maximum values for the slider options – Please note, that scores
Audit Builder – Adding a multiple choice question
Insert the Question, Score and Notes required for the question Answer/edit the multiple choice answers in the table below – you can add an additional
Audit Builder – Creating a new template
Creating a New Template Once clicking the Audit Builder, click New Template to create a new inspection This will direct you to the Audit Builder
Activity Register
Activity Register – Additional Features
To Delete Activities Tick one or more of the activities listed in the Activity Register using the tick boxes on the left side of the
Activity Register – Add an activity to the activity register
Click Add Activity from Library This will display the Activity Library. Select which activities you’d like to include. You can choose as many as you’d
Corrective Actions
Corrective Actions – Additional corrective actions features
Printing a List of your Corrective Actions Tasks: Click Print List. This will open your default print setup window. Apply your own print settings, and
Corrective Actions – Updating existing task
To Update an Existing Task: Click the Magnifying Glass. This will bring up the Action of Corrective Action window. Add additional or amend any existing
Corrective Actions – To add a corrective action
To Add a Corrective Action Task: Type the name of the task into the Task field. Click the Ellipsis icon to add an accountable user.
Electrical Register
Electrical Register – Additional features
Deleting Equipment Entries Tick one or more of the SWMS Documents using the tick boxes on the left side of the screen. Click Delete. You
Electrical Register – Adding equipment to the register
To add equipment to the electrical register: Click Add. Thing brings up the Electrical Equipment Register window. Enter in the details for the piece of
Incident Manager
Incident Manager – Generating a report
Once an incident is saved, click on the ‘Print’ button on the right hand side This will generate a PDF viewer with the incident data
Incident Manager – Adding a new incident
To Add an Incident: Click New Incident. Fill out the information in the Details of Incident section. a. Note all sections with red asterisks are
NCR Register
NCR Register – Exporting your NCR list
You can export the NCR list to either Excel of pdf by clicking the reporting buttons on the top menu Please note you can use
NCR Register – Editing an existing NCR
Editing an existing NCR You can edit any existing NCRs by clicking on the magnifying glass on the left column From here, all data can
NCR Register – Adding a new NCR
Adding a new NCR Click on Add New Complete the form with the required information – if the NCR is ‘Open’, the Status will need
Policies Manager
How to view your policy log (version control)
Click the Policy Log button while selecting a specific policy to view the log for that policy. If the policy is still in version 1.0,
How to turn on/off version control
Click on the heading entry for the manual you have currently selected. Click on the General tab. Tick or Untick the Activate Version Control Tickbox.
How to send an email notification of policy updates to staff for acknowledgement
To navigate to the approvals wizard, click on Employee Compliance and click Notification Via Email. The first page of the wizard provides an introduction which
How to compile (export) an entire manual
While viewing the manual that you want to compile, click theCompile Handbook button. This brings up the Compile Handbook window. Select which sections and policies
How to create a new manual
When you first arrive on the Policies Manager page you will see a popup message as shown in the image above. This will display a
Risk Register
Risk Register – Additional Features
Deleting Activities Tick one or more of the risks listed in the Risk Register using the tick boxes. Click Delete. You will be prompted to
Risk Register – Set Risk Matrix
Click Set Risk Matrix. This brings up the Set Matrix for Risk Calculation window. Clicking the Matrix Type drop down list lets you choose the
Risk Register – Adding a new risk
Adding a New Risk Click Add Risk. This will bring up the Add New Risk window. Here you can enter in all of the details
Risk Register – Adding a risk from the library
Adding a Risk from the Library Click Add Risk from Library. This will bring up the Risk Library window. Tick one or more risks that
SWMS Doc Register
SWMS Doc Register – Additional register features
Deleting SWMS Documents Tick one or more of the SWMS Documents using the tick boxes on the left side of the screen. Click the Delete
SWMS Doc Register – Sending SWMS document for approval
To send a SWMS document to another staff member to be approved: Tick one or more of the SWMS documents in your SWMS register. Click
SWMS Doc Register – Creating a new SMWS Doc
To add a new SWMS document into the register: Hover over New Document Select either: a. Add Document. b. Generate by Risk. c. Generate by
Training Register
Training Register – Additional Features
Deleting Activities Tick one or more of the training register entries using the tick boxes on the left side of the screen. Click the Delete
Training Register – Exporting the training register list
To export the Training Register List: Click Save as XLSX. This will open your download window for your browser. Save the file, or open it
Training Register – Adding certificate information for a user or employee
Adding Certificate Information for a User or Employee To add in certificate details: Click Add Cert/Lic. This will bring up the Certificate Info window. Enter
Training Register – Adding training details for a user or employee
Adding Training Details for a User or Employee1 To add in training details: Click Add Training. This will bring up the Training Info window. Enter
MAUS Business Planning Software (MasterPlan Lean, KPI Dashboard, Virtual CFO)
MAUS Exciting Updates and Announcements
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Fire Up Your Business In 2019
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MasterPlan Financials Cloud: Fields unable to be edited
MasterPlan Financials Cloud Module Error: Sections are not editable. This issue effects Internet Explorer Version 11: If you encounter an issue using Internet Explorer within
How do I assign KPI’s to Groups?
In the Manage Groups section, before adding KPI’s to groups permissions for the users must be setup. To setup user permission click on Admin >