The Importance of Accountability

Implementation of key strategies and functions within a business relies upon accountability; any lack of accountability can have a knock-on effect to the rest of the business. By implanting an ethos of accountability in the foundations of a company’s culture, managers can ensure goals are met, and employees are rewarded accordingly.

The other side of implementing an accountable business culture is that any failures or errors can be compartmentalised and isolated to the source. When a business-related activity is deemed a failure, it is important to isolate the issue in order to appropriately direct any corrective actions. However, many managers do not give themselves the opportunity to conduct a post-mortem or prevent the issue from occurring in its infancy. Without an accountable culture, this vicious cycle is guaranteed to continue.

Accountability to the rescue


This is where accountability comes into play. Whenever a business plans to implement a new strategy they should not only break down the strategy into smaller tasks, but should also assign an accountable employee who is answerable to the progress of the project, and who is in charge of overseeing the progress of responsible employee(s).

This process ultimately leaves a progression trail.

MasterPlan Lean - Task & Project manager

The accountable employee is able to monitor the progress of the responsible employees. If at any point the accountable user sees that a task is not on schedule, resources can be allocated accordingly. In addition to this, if the strategy fails in its entirety, the accountable user can observe the failure may have occurred by analyzing tasks performed by each responsible employee. On the overall this promotes leadership and encourages communication and teamwork when working on strategic tasks.

By implementing this process, managers can ensure that employees are always on the same page rather than working in isolation. This enables businesses to increase efficiency when identifying issues, meaning time and money is saved and these resources can be used for other means.

MAUS MasterPlan Lean

An Inbuilt task planner to ensure that everyone remains on track to meet the strategic goals!

A common problem when making business plans is that 50% of the priorities

or actions identified are either forgotten or ignored. Once you have established your goals and strategies you can assign project-level tasks that will drive accountability in your team.

  • Employees will receive regular email reminders of their current and overdue tasks
  • Monitor progress with a simple traffic light dashboard
  • Team members can view their own tasks and track progress

MasterPlan Lean Business Planning

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