Knowledge Base

How to Locate your Database file (stock.db)

1. Navigate to where the program is installed using File Explorer. (Found in the start menu, database file location should be “C:\stockmarketplus” should you prefer to copy+paste this file Read more...

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How to Replace (Restore) Database file (stock.db)

If StockMarket Plus is functioning as expected: Save attached stock.db file into a secure location (to ensure that you have a backup moving forward) Open Stockmarket Plus Go to file -> Read more...

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How to Locate an alternate/moved stock.db file

1. Locate “Seach Windows” prompt in the taskbar 2. Type in “Stock.db” to show current files with the same title 3. You can then “right click” on any “Stock.db” files Read more...

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How to Activate your Data Downloader service

1. Open StockMarket Plus 2. Locate the “Options” prompt within the “Tools” tab: 3. Selecting the “Options” Prompt will open the below set of options. You will want to input your Read more...

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How to Enable Multi-database feature

In order to 2 databases to Stockmarket Plus, you will first need to apply one to Stockmarket plus via the file explorer: Save Stock.db to secure location and copy Open File explorer Locate Read more...

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How to amend Stock Code

Should a merger have occurred, or a company amend its stock listing, you may need to change it within Stockmarket Plus. You can do this via Maintenance -> Security (which will open the page Read more...

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“Do you wish to allow?” Prompt

This message relates to User Account Control and is a message that users will receive when opening our software. It is a notification system that asks if the user wishes to access or not access the Read more...

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Why has my stock price not updated after utilizing the data downloader?

Should you notice your stock’s price not update after utilizing the data downloader, via either the “Refresh” Prompt or accessing the downloader via “Maintanince” -> “Data Read more...

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Antivirus Product has blocked install/software from running

If an antivirus product has blocked or is suspected of blocking our software: Get the client to turn off the antivirus before trying to install/use the software again to confirm the cause. If Read more...

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Stockmarket Plus crashes when trying to perform price download

If the client receives a crash or issue when attempting to download, then this generally relates to a firewall or antivirus blocking the software from connecting with our server. Get the client Read more...

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